Data Deletion

Singapore Life · request removal of account or support data

Singapore Life can link your Game Center or Google Play Games identity to a K Ventures and Publishing-hosted progress backup. You can delete the linked backup inside the app or send a verified request for other records.

Fastest option: In the app, open Settings, tap Delete backup data…, then tap again to confirm. This removes the linked platform identity, display name, synced profile, device links, and linked revive wallet from our active account tables. It does not erase progress stored locally on your device.

What the in-app control does not automatically delete

Pseudonymous run records, security logs, and purchase audit records are stored separately. They may be retained for service integrity, leaderboard calculation, fraud prevention, purchase reconciliation, disputes, and legal or accounting obligations. A purchase token or transaction identifier generally must remain on a deduplication record so the same purchase cannot be credited twice.

You may request review or deletion of additional records using the form below. We will assess the request under applicable law and may need further information to locate the records and verify that they relate to you. Sending the request before deleting the in-app backup may make verification easier.

Local data

Deleting a server backup does not delete local progress. Use the app's reset option, clear the app's data, or uninstall the app to remove local copies, subject to any device or platform backup you control.

Submit a deletion request

Fill in the form below. It opens your email app with a pre-filled request so we can verify and process it manually.

Trouble with the form?

Email contact@kexventures.com directly with the subject Singapore Life data deletion request.

For data handling details, see the Privacy Policy. For usage rules, see the Terms and Conditions.