Privacy Policy

This Privacy Policy explains how K Ventures and Publishing handles information in connection with the Singapore Life Simulator mobile app, its online services, and related pages on kexventures.com.

1. Developer and privacy contact

Singapore Life is published by K Ventures and Publishing. Privacy questions, support requests, and deletion requests may be sent to contact@kexventures.com.

2. How the service works

The app does not require a separate K Ventures and Publishing username or password. Current versions nevertheless connect to Company-operated online services for server-authoritative gameplay, security, platform-linked progress backup, the public leaderboard, and purchase verification.

3. Information processed automatically

• a randomly generated installation or device identifier, session and run identifiers;
• app version, platform, language, timestamps, and integrity or attestation results;
• gameplay records such as cards played, run timing, final meter values, cause of death, ending or archetype reached, achievements, solved mysteries, and revive-credit balance;
• network, security, and diagnostic information, which may include IP address, user agent, Cloudflare request identifiers, errors, rate-limit events, and suspected abuse events.

Depending on the context, some of these identifiers and records may constitute personal data even when they do not contain your real name or email address.

4. Platform account and leaderboard information

If your device is already signed into Game Center or Google Play Games, the app may link that platform account silently at launch; you can also start sign-in from Settings. Progress backup may process the platform player identifier, provider, display name or gamertag, linked installation identifiers, and synced achievements, endings or archetypes, and solved mysteries.

The public leaderboard may display your platform display name or gamertag and your number of distinct endings. You can remove the linked backup and leaderboard identity using Settings → Delete backup data.

5. Purchases

If you buy a revive credit, Apple or Google processes the payment. K Ventures and Publishing processes the store name, product identifier, purchase token or transaction identifier, verification result, purchase timestamp, and resulting credit balance. We do not receive your full payment-card number.

6. Local game data and sharing

The app also stores settings and gameplay state in private storage on your device. Platform backup or device-transfer services may copy that local information according to your device settings and the platform provider's terms.

If you use “Share this life”, the app gives the text you selected to your clipboard or native share sheet at your request. We do not receive the destination or content merely because you open the share sheet. The selected third party's own terms and privacy practices apply after you share it.

7. How we use information

We process the information described above to:

• provide, maintain, and restore gameplay;
• authenticate sessions and sync platform-linked progress;
• operate the leaderboard;
• verify purchases and manage revive credits;
• prevent fraud, cheating, duplicate purchases, attacks, and service misuse;
• investigate faults, maintain reliability, and respond to support or privacy requests;
• comply with legal, accounting, and dispute-resolution obligations.

We do not use advertising SDKs, sell or rent player information, or use player information for cross-app advertising or tracking.

8. Service providers and disclosure

Cloudflare processes information for hosting, databases, networking, security, and operational logs. Apple and Google process information when you use their platform account, integrity, distribution, backup, or purchase services. These providers operate under their own terms and may process information outside Singapore.

We may also disclose information where reasonably necessary to comply with law, protect users or the service, investigate misuse, or complete a corporate transaction subject to appropriate safeguards.

9. Retention and deletion

Local information remains until you reset the app, clear its data, or uninstall it, subject to any platform backup you control. Platform identifiers, display name, device links, synced profile, and the linked revive wallet are retained while the linked account exists. “Delete backup data” removes those records from our active account tables but does not erase local progress. Any unused credits held in the linked wallet are also removed.

Pseudonymous run records, security logs, and purchase audit records are stored separately and are not automatically erased by “Delete backup data”. They may be retained for service integrity, leaderboard calculation, fraud prevention, purchase reconciliation, dispute handling, and legal or accounting obligations, and are deleted or de-identified when no longer reasonably needed for those purposes. A purchase token or transaction identifier generally must remain on a deduplication record so that the same purchase cannot be credited twice.

10. Your choices and requests

Subject to applicable law, you may ask to access or correct personal data, withdraw consent, or request deletion. Use the data deletion page or email contact@kexventures.com with the subject “Singapore Life privacy request”. Include enough information to locate and verify the relevant records, such as your platform, platform display name, and approximate account-link or purchase date. We may request further verification.

Withdrawing consent or deleting necessary online records may prevent backup, leaderboard, purchase restoration, or other online features from working.

11. Website visits and support

When you visit kexventures.com, its host, CDN, or security provider may process IP address, browser or user-agent information, requested URLs, timestamps, and security or performance logs. If you contact us, we receive the contact details and message you provide and use them to answer the request, keep appropriate support records, and protect our legal interests.

12. Permissions and device capabilities

The app uses network access, local storage, audio playback, platform sharing, platform game-account services, integrity services, and in-app purchase services. Some distributed builds currently include manifest or usage-description entries for microphone, storage, overlay, Face ID, or biometric capabilities even though the game does not intentionally invoke those capabilities to record audio, identify you biometrically, or read unrelated files. We do not use the game to collect your contacts, precise location, SMS, call logs, calendar, health data, or photo library.

13. Security and international processing

We use reasonable administrative and technical measures to protect information, but no storage or transmission method is completely secure. Our providers may process information outside Singapore; we use providers and arrangements intended to provide protection appropriate to the information and applicable requirements.

14. Children

Singapore Life is intended for users aged 13 and above. We do not knowingly seek personal data from children under 13. If you believe a child under 13 has provided personal data, contact us so that we can investigate and take appropriate action.

15. Changes to this policy

We may update this Privacy Policy as the service changes. The current version will be posted here with an updated date. Material changes will be reflected in the policy before or when they take effect.

16. Related terms

Use of Singapore Life is also governed by the Terms and Conditions.